Top 4 Business Central Partners to Put on Your Shortlist
At a Glance
Choosing a Business Central partner involves more than watching a convincing software demonstration. You need to understand how each provider approaches implementation, consultancy, customisation, training and ongoing support. This guide explores four established partners, helping you look beyond features and consider practical experience, industry knowledge and the level of guidance you could receive throughout your wider ERP journey.
Look Beyond the Business Central Sales Demo
A Business Central demonstration shows you what the software can do, but it cannot tell you everything. You also need to understand how a partner will approach your existing processes, data, people and future plans. The right questions should go beyond features, pricing, and implementation dates before you decide.
Look at whether the partner understands your industry and can adapt Business Central around your workflows. It is also worth considering what happens after implementation, because your ERP system will need support, training and optimisation as your business develops. With that in mind, here are four Business Central partners to explore before creating your shortlist.
1. Brookland Solutions
When you want more than a standard software implementation, Brookland Solutions takes a business-first approach. The UK-based Microsoft partner has more than two decades of experience working with businesses in different industries and specialises in Microsoft Dynamics 365 Business Central. Rather than starting with technology, the team focuses on understanding how your business operates before shaping the solution around your requirements.
Business Central Built Around Your Workflows
Work with Brookland Solutions through discovery, analysis, design and implementation, giving the team time to understand where inefficiencies and bottlenecks exist. The approach covers everything from finance and inventory to reporting, integrations and custom extensions, depending on what your organisation needs.
The team also supports businesses moving from NAV and other legacy ERP systems into Business Central. During implementation, support includes data migration, configuration, testing, training, deployment and post-launch optimisation, helping you manage the transition more systematically.
Experience Across Different Industries
Your business may not operate like any other, even if you both use Business Central. Brookland Solutions has experience in sectors including manufacturing, food and beverage, property management, service management, wholesale and distribution and arts and entertainment.
Industry experience helps you discuss requirements in terms of your actual operations, not just generic software features. You can focus on how Business Central could support your particular processes and long-term objectives.
Support Beyond Implementation
Your relationship with an ERP partner doesn’t have to end when your system goes live. Brookland Solutions provides ongoing Business Central support, training and optimisation, helping you address issues while looking for opportunities to improve the system.
You can access support for automation, Power Platform integrations, Power BI and Business Central extensions. As your business grows, the team helps your ERP environment evolve with new departments, markets, transaction volumes and software needs.
Why Consider Brookland Solutions?
If you want a partner that places your operations before the technology, Brookland Solutions offers an approach built around understanding your business first. Their combination of Business Central expertise, industry experience, implementation support and ongoing optimisation offers a broader service to consider than the sales demonstration.
If you would like to talk through your own requirements, you can get in touch with the Brookland Solutions team through the enquiry form on their contact page.
Customer Review
Here’s what a customer, Kj, has to say about Brookland Solutions’ service on Trustburn:
I recently worked with this company, and I must say they exceeded my expectations. The team was highly skilled and delivered quality work. Their website is easy to use, and their support is prompt and helpful. I would definitely recommend Brookland Solutions Ltd for any business needs.
2. Dynamics Consultants
If you are looking for Business Central expertise with bespoke ERP knowledge, Dynamics Consultants offers another option for your shortlist. They focus on Business Central and work with customers and technology partners to develop solutions around their needs.
A Partnership-Led Approach
Dynamics Consultants supports businesses implementing or improving Microsoft Dynamics 365 Business Central. Their services include implementation planning, system configuration, data migration, training and integration with other business applications. If you are moving from an existing ERP system, you can explore their upgrade services and options for developing functionality around your business processes.
They provide a UK-based Business Central support desk, accessible by phone, email and support portal. This gives businesses a route to seek assistance after implementation rather than treating the project as a one-time software deployment.
Why Consider Dynamics Consultants?
You may want to explore Dynamics Consultants if you need support in Business Central implementation, integration and ongoing system management. Their training and UK-based support desk are relevant when planning how your team will adopt the software and get help after launch. Before adding them to your shortlist, discuss your operational requirements, implementation scope and support expectations to establish whether their services are the right fit.
3. Sysco Software
If you need extensive Business Central and Dynamics 365 experience, Sysco Software gives you another established provider to consider. They have more than four decades of experience and support organisations across Ireland, the UK and international markets.
Industry-Focused Business Central Solutions
You can explore Business Central services covering finance, manufacturing, distribution, warehousing, logistics, reporting, sales and service. Sysco Software also develops industry-focused solutions and Business Central extensions to address specific operational requirements.
Their experience extends across sectors including food and drink, wholesale distribution, manufacturing, healthcare, public services and aircraft leasing. This offers you useful options when your ERP needs involve more specialised processes.
Why Consider Sysco Software?
You can access implementation support and managed services through one provider, with Microsoft Power Platform capabilities. Their experience in sectors such as food and drink and aircraft leasing may also help if your processes are more specialised than standard finance and operations.
4. Synergy Technology
If you prefer a consultative approach that considers your business before recommending technology, Synergy Technology offers an option. The UK-based business application specialist has worked with organisations for more than 25 years and supports Business Central, CRM and other business systems.
Connecting Business Central with Your Systems
You can receive consultancy, implementation, development, integration, training and ongoing support through the provider. Their Business Central services connect with Microsoft 365 applications and other tools, helping you create a more joined-up working environment.
Synergy Technology also develops its own solutions, including Dynamics Hive, which provides CRM functionality to work with Business Central. Their Harmoniser integration connects CRM information with Business Central, giving sales, finance and operations more visibility.
Why Consider Synergy Technology?
You may find this approach useful when Business Central needs to work closely with your wider CRM and business applications. Their emphasis on consultation, integration and long-term support means you can consider the wider technology environment rather than treating ERP as a standalone system.
In Conclusion
Choosing a Business Central partner should involve more than watching an impressive demonstration. Understand how each provider approaches your processes, implementation, training, support and future development before making your shortlist.
Take time to discuss your current challenges, future plans and expectations with potential partners. By looking beyond the demonstration, you can have a clearer conversation about what your Business Central implementation really needs to achieve.
